Select an order
Departure Orders e.g., DCXXXXXXXXXX or DSXXXXXXXXXX.
Arrival Orders e.g., ACXXXXXXXXXX or ASXXXXXXXXXX.
Identify the item(s) purchased. If order should be tagged to Gate Hold Room (GHR) or contains Liquid, Aerosols & Gels (LAG) products. Ensure Security Tamper Evident Bag (STEB) is used for LAG products.
Click on Mark as shipped. A window will appear.
For In-Airport merchants ➡️ select N/A.
For Off-Airport merchants ➡️ select the most appropriate option.
Once done ➡️ Mark as shipped again. 💡Order status will be changed to Shipped
*Launching on 11 Dec 2023*
Seletar Airport (SA) DEP orders will be displayed as DEP_SA in the Terminal field.
Seletar Airport (SA) ARR orders will be displayed as ARR_SA in the Terminal field.
(In-Airport Merchants) Please refer to this tutorial for more information on the Dispatch Location and Deadline.
(Off-Airport Merchants) Please refer to this tutorial for more information on the Dispatch Location and Deadline.
