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Consol Mode - LANDSIDE Order

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💡Jewel landside collection is only available for Non-Travellers. Please approach your Account Managers if you would like to enable this feature so that customers may collect their orders in Jewel.

  1. Expand the sidebar on the left-hand side
  2. My Orders
  3. Select an order e.g., LCXXXXXXXXXX or LSXXXXXXXXXX.
  4. 💡Order status is Awaiting Shipment. Identify the item(s) purchased and check if you have sufficient stocks to fulfill the order. If yes, click on Marked as shipped
  5. A window will appear! For the Carrier and Tracking number fields, please input N/A.➡️ Once done, click on Mark as shipped💡Order status will now change to Shipped

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