Order Statuses Open: A new order that has not been processed yet. 💡Partial or full order cancellations can only be done at this stage. Ready to Ship: The order has been processed. Shipping in Progress: Collection Centre (CC) has received the order. Delivered to Customer: The order has been collected . . . Read more
In the Home Page, you may click into Open Orders. Alternatively, in the sidebar menu, click on Orders ➡️ All Orders Select an order Departure Orders e.g., DCXXXXXXXXXX or DSXXXXXXXXXX. Arrival Orders e.g., ACXXXXXXXXXX or ASXXXXXXXXXX. Identify the item(s) purchased to see if you have sufficient stocks to fulfill the . . . Read more
Order Statuses Open: A new order that has not been processed yet. 💡Partial or full order cancellations can only be done at this stage. Ready to Ship: The order has been processed. Shipping in Progress: Collection Centre (CC) has received the order. Delivered to Customer: The order has been collected . . . Read more