💡 NCXXXXXXXXDM-XXXX/ NSXXXXXXXXDM-XXXX – A Home Delivery Order placed by a Non-Traveller 💡 HCXXXXXXXXDM-XXXX/ HSXXXXXXXXDM-XXXX – A Home Delivery Order placed by a Traveller ⚠️ IMPORTANT: For HCXXXXXXXXDM-XXXX/ HSXXXXXXXXDM-XXXX orders, please ensure that the order is delivered after Flight Date/Time. Order Statuses Open: A new order that has not been processed yet. 💡Partial or full order cancellations can only . . . Read more
Orders ➡️ All Orders Use the filters to select the orders that you wish to export e.g., For a particular order date range, Order Status: Open. etc. Select the checkbox for the 1st order ➡️ Select All Orders Generate Export File Download Last Generated Export File In the Exported Order . . . Read more
Go to My Account ➡️ Shop Information ➡️ Logistics Tab You may edit the Pickup Address, Pickup Email Address or Pickup Address Phone in this section. 📝 Note: You will not be able to edit the Pickup Slot Start Time and Pickup Slot End Time. If you wish to change . . . Read more
Open: A new order that has not been processed yet. Ready to Ship: Order has been processed and is ready to be handed over to courier partner or ready to be sent to CC. Shipping in Progress: (Dropship) Courier has been picked up the order or (Consol) CC has received . . . Read more
⚠️ Cancellations can only be done when the order status is Open. In the Home Page, you may click into Open Orders. Alternatively, in the sidebar menu, click on Orders ➡️ All Orders Search for the Order to cancel In the top right hand corner, click on Cancel Order/ SKU. . . . Read more
⚠️ Cancellations can only be done when the order status is Open.. In the Home Page, you may click into Open Orders. Alternatively, in the sidebar menu, click on Orders ➡️ All Orders Search for the Order to cancel In the top right hand corner, click on Cancel Order/ SKU . . . Read more
