💡 NCXXXXXXXXDM-XXXX/ NSXXXXXXXXDM-XXXX – A Home Delivery Order placed by a Non-Traveller 💡 HCXXXXXXXXDM-XXXX/ HSXXXXXXXXDM-XXXX – A Home Delivery Order placed by a Traveller ⚠️ IMPORTANT: For HCXXXXXXXXDM-XXXX/ HSXXXXXXXXDM-XXXX orders, please ensure that the order is delivered after Flight Date/Time. Order Statuses Open: A new order that has not been processed yet. 💡Partial or full order cancellations can only . . . Read more
Orders ➡️ All Orders Use the filters to select the orders that you wish to export e.g., For a particular order date range, Order Status: Open. etc. Select the checkbox for the 1st order ➡️ Select All Orders Generate Export File Download Last Generated Export File In the Exported Order . . . Read more
Go to My Account ➡️ Shop Information ➡️ Logistics Tab You may edit the Pickup Address, Pickup Email Address or Pickup Address Phone in this section. Please note that you will not be able to edit the Pickup Slot Start Time and Pickup Slot End Time. If you wish to . . . Read more
Open: A new order that has not been processed yet. Ready to Ship: Order has been processed and is ready to be handed over to courier partner or ready to be sent to CC. Shipping in Progress: (Dropship) Courier has been picked up the order or (Consol) CC has received . . . Read more
⚠️ Cancellations can only be done when the order status is Open. In the Home Page, you may click into Open Orders. Alternatively, in the sidebar menu, click on Orders ➡️ All Orders Search for the Order to cancel In the top right hand corner, click on Cancel Order/ SKU. . . . Read more
⚠️ Cancellations can only be done when the order status is Open.. In the Home Page, you may click into Open Orders. Alternatively, in the sidebar menu, click on Orders ➡️ All Orders Search for the Order to cancel In the top right hand corner, click on Cancel Order/ SKU . . . Read more