Merchant Training Sessions

Getting Started with TREX

Event Date: 19 June 2025

Video Timeline
0:46 Introduction
2:45 Homepage To-Do list
5:55 Product Management
7:10 Hero Image Guidelines
8:10 Frontend Product Name Guidelines
10:12 Description Guidelines
11:02 How to create a Product in TREX
17:57 How to create a Product in TREX: Retail Price without GST
19:26 How to create a Product in TREX: Configuring SKU to sell to Travellers & Home Delivery customers
21:20 How to create a Product in TREX: GST Flags
21:50 How to create a Product in TREX: Rental Departure Code
22:20 How to create a Product in TREX: Variants
25:05 How to create a Product in TREX: Category Attributes
26:37 How to mass create products: Downloading the Template
28:07 How to mass create products: Sample Template
32:23 How to mass create products: Uploading the Template
33:57 Products section – Interface & Statuses
36:45 Order Management
38:27 Order Types
38:27 Identifying your fulfillment mode
38:27 Order Statuses
44:26 How to fulfill a Traveller Order e.g., Departure Order
47:33 How to fulfill a Home Delivery Order (CAG Consolidated Mode)
49:40 How to fulfill a Home Delivery Order (CAG3PL Mode)
53:09 How to fulfill a Home Delivery Order (DM3PL Mode)
1:04:01 How to cancel an order
1:07:04 Store Analytics
1:08:32 Performance Insights
1:18:25 Top 100 Products
1:23:23 Account Health