Seller University

How to disable users on TREX?


This tutorial explains how to disable an existing user in User Management to remove their access.

Disable a user account

  1. Go to Administration ➡️ User Management
  2. Scroll to the right of a user ➡️ Click on the pen icon
  3. Toggle the User Status button off. It will be greyed out.
  4. Once done, click + Save 💡 In the User Management list, user status will be changed to Inactive.