How to create a tiered discount by brand

This tutorial explains how to create a tiered discount promotion by brand e.g., Buy 1 from Brand A to get 10% off, or buy 2 to get 15% off.

This is what you will see on storefront. When the customer adds a Chloe product to cart, the 10% discount gets applied. When the customer adds 2 Chloe products, the 15% discount gets applied.

1. After logging in to Okta, click on the SAP BackOffice application. Under Marketing ➡️ select Promotion Templates ➡️ click on the binoculars icon ➡️ click on SEARCH
2. Select [Brand Name] Exclusive: Buy 1 for X% Off or Buy 2 for Y% Off! ➡️ click on the + icon ⚠️ Please proceed to Step 3. Do not edit the Name or Code of this template as you will overwrite the template information.
3. Rename the code
   💡 Please ensure that the code is unique. e.g., July2025Chloe1for10 ➡️ Copy the code ➡️ OK. Promotion rule has now been created. 
   A window will appear at the bottom of the page. Please click on it and expand the section by clicking on the arrows on the right.  
4. Input the Promotion Description [EN]. This will appear on the category carousel, PDP and cart out page. Click on the 🌏 icon to input the Promotion Description [ZH] in mandarin. 💡This will appear on the mandarin version of the iShopChangi website.
5. Shop: Include your Store Name.
6. Media: Provide a banner for the promotion.
   💡 Adding a banner increases your promotion’s visibility on the Category (promotion carousel) page and on the PDP. Customers will see the promotion details upfront. 📝 Note: Without a banner, the promotion still applies at checkout, but customers may not notice it.
7. In the Rule Properties Tab, edit the Promotion Name [EN]. This will appear on the header of the Promotion tile on the category carousel, PDP and cart out page. Click on the 🌏 icon to input the Promotion Name [ZH] in mandarin. 💡 This will appear on the mandarin version of the iShopChangi website.
8. Check that all fields highlighted in the red box have been filled up.
9. Schedule: (If applicable) Include the Start Date/Time and End Date/Time.
   Once done, proceed to the Conditions & Actions Tab.
10. Conditions: Click on Qualifying categories group to expand the section.Categories: Input the Brand and select the Staged version.Shop: Include your Store Name. Once done, scroll down to the Actions section.
11. *For WeChat Mini Program Applicable merchant only*
    If the promotion is for the iSC website only or the WeChat platform only, please add the Qualifying By Channel.
    If the promotion is for both the iSC website and the WeChat platform, please ignore this step.
    Under Qualifying By Channel condition, click into Channel Type ➡️ select the channel meant for the promotion.
12. Under Actions, click on Percentage discount on products to expand the section.
    Percentage discount value: State the discount. (If applicable) Include the max discount cap in $ value.
13. SAVE ➡️ PUBLISH. Ensure that the Promotion has been successfully published but checking on the status. You can also check on storefront to see if the promotion mechanics are working.
14. Click on this button to duplicate the promotion ➡️ Rename the code.
    💡 Please ensure that the code is unique. e.g., July2025Chloe2for15 for this 2nd tier ➡️ Copy the code ➡️ OK. Promotion rule has now been created. Search for the Promotion using the code that you have just created.
15. Under the Rule Properties tab, change the priority to 1001.
    💡 The priority for the first tier will be 1000 and the priority for the second tier will be 1001.
16. Media: Input your Promotion Banner for the second tier of the promotion. Refer to this short tutorial for the Banner Guidelines and steps. 💡 This will give your Promotion more visibility.
17. Click on Save to save the changes. Once done, click on the Conditions & Actions tab.
18. Under the Conditions section, change the
    Operator: >=
    Quantity: 2
19. Under the Actions section, change the Percentage discount value accordingly.
20. SAVE ➡️ PUBLISH