Buy any 2 from Store A and get X% off
Overview
This tutorial explains how to create a promotion that rewards customers with a percentage discount when they buy any 2 products from Store A.
Pre-requisites
Before configuring the promotion, ensure the supporting assets and product setup are in place.
1. Finalise the promotion details.
Prepare the customer-facing elements in advance so you can complete the setup in one session.
– Promotion Name (EN) e.g., Buy any 2 from Store A and get X% off
– Promotion Name (ZH) e.g., 于A店购买任意2件商品,可享X%折扣
– Promotion Description (EN) e.g., Buy any 2 products from Store A and get X% off. Promotion ends 28 Feb 2026.
– Promotion Description (ZH) e.g., 于A店购买任意2件商品,可享X%折扣。活动截止至2026年2月28日。
– Promotion Banner (840px by 560px) – increase visibility on the category page & PDP.

How the promotion will appear on the promotion carousel on the Category page.

How the promotion will appear on the PDP (Product Display Page).

How the promotion will appear at the Shopping Cart.

How the promotion will appear at the Shopping Cart.
Steps to create the promotions in SAP BackOffice

1. Click on Marketing in the left-hand side menu.
2. Select Promotion Templates
3. Click on the binoculars icon
4. Click on Search

5. Select the Bundle_B2PercentageDiscount_Store_Template



6. Click +
7. Create a unique code for the promotion.
8. Click OK


9. Input the promotion schedule.
10. Include the Description.
11. Select your Shop.
12. Append a Media banner.
13. Input the promotion Name.

14. Click Save.
15. Click on the Conditions & Actions Tab.

16. Input a code in Container ID. E.g., 2for20
17. Click on Shop Total to expand the section.
18. Select your Shop.
19. Under Price threshold, input the min. spend condition.
📝 Note: For WeChat Mini Program applicable merchants only.
If the promotion applies to only one platform (WeChat Mini Program or iShopChangi website), please add the Qualifying By Channel condition (from the Available Conditions section on the right). Under Qualifying By Channel, click Channel Type ➡️ select the applicable channel.
If it applies to both platforms, please ignore this note.

20. Click on Percentage discount on products to expand the section.
21. Input the Percentage discount value.
22. Under Qualifying product containers, input the Container ID and the value 0.
23. Under Target product containers, input the Container ID and the value 2.
24. Click Save.
25. Click on the paper aeroplane icon to publish. Ensure that the status changes from Unpublished to Published.
Common FAQs/Errors
1. Unable to publish the promotion?
If you are unable to publish, please review mandatory fields for missing or invalid values.
2. Promotion Banner not appearing on storefront?
If the promotion is working but the banner is not appearing on the Category Banner Carousel or PDP, please inform your Account Manager and the iSC team will review the banner and approve it. Please also ensure that the banner meets the requirements.
