How to set Staff Discount Promotions

Create and manage staff price promotions through this promotion module.

1. Marketing Centre ➡️ Promotions ➡️ Create New
2. Promotion Name: For backend reference only to identify and manage promotion. 150 characters max. e.g., July 2025 – 15% off Brand X products.
3. Customer Type: Select the customer type that the promotion applies to e.g., All, Arrival, Departure or Non-Traveller. You may only select 1 option from the drop-down.
   📝 Note:
   Arrival includes Arrival and TR Home Delivery customers.
   Non-Travellers includes NT Home Delivery and Landside Collection customers.
4. Promotion Period (Start): Date and time that the promotion will start.
   📝 Note: If there were no inputs, the promotion will begin +15mins from Promotion Creation Time. e.g., T+15mins
   Click on the 📅 icon to select the Start Date and Time.
5. Promotion Period (End): Date and time that the promotion will end.
   📝 Note: If there were no inputs, the promotion will run indefinitely.
   Click on the 📅 icon to select the End Date and Time.
6. Click on + Add Products
   💡 A pop-up window will appear. Available Search Parameters: Product Name, SKU Number, Category, Brands.
   
   Example: Searching with the Product Name.
   Example: Searching with the SKU Number.
   Example: Searching with the Product Category.
   Example: Searching with the Brand.
   You will be able to view and select up to 100 products per page.
   Select the applicable products by clicking on the checkbox on the left of Product Details.
   Click on Confirm Products.
7. (For Bulk Setting) Discount Value: Discount value of the promotion. Input numerical values only ➡️ Select the applicable products (either Selected Products or Select All Products) by clicking on the checkbox ➡️ Apply Selected.
   💡 The Discounted Value will be applied and automatically reflected on the Discounted Price.
8. (For Individual Products) Discounted Price: Input the discount price of the product before GST. GST may apply depending on the product settings. Input numerical values only including decimal place.
   💡 The Discount Value will change accordingly.
9. (For Individual Products) Discount Value (%): The discount value of the promotion that is set on the individual line items. Input numerical values only. Do not include decimal places, 0 or 100.
   💡 The Discount Price will change accordingly.
10. Promotion Period (Start): Date and time that the promotion will start.
    📝 Note: You may skip this step if you have already keyed in this information earlier in Step 4. If there were no inputs, the promotion will begin +15mins from Promotion Creation Time. e.g., T+15mins
11. Promotion Period (End): Date and time that the promotion will end.
    📝Note: You may skip this step if you have already keyed in this information earlier in Step 4. If there were no inputs, the promotion will run indefinitely.
12. You may click on Save To Draft or Submit.

1. Products ➡️ My Products
2. You will be able to see a Promotions under the Price column for products with a Staff Promotion. If you hover your cursor over the label, a pop-up box will appear with the promotion details.
3. In the pop-up box, only 1 Ongoing Staff Price will be displayed at any point in time. If there is more than 1 ongoing promotion, the lowest price will be displayed.
4. If you click on the View More button, you will be redirected to the Promotions page where you will be able to see all Ongoing promotions associated with the product.