How to do a Full Order Cancellation

⚠️ Cancellations can only be done when the order status is Open.

1. In the Home Page, you may click into Open Orders. Alternatively, in the sidebar menu, click on Orders ➡️ All Orders
2. Search for the Order to cancel
3. In the top right hand corner, click on Cancel Order/ SKU. Order status should be Open.
4. Select Full Order Cancellation.
   Under Cancellation Reasons ➡️ Select the most appropriate option. Once done ➡️ Yes.
   Order status will be changed to Cancelled.