- Open: A new order that has not been processed yet.
- Ready to Ship: Order has been processed and is ready to be handed over to courier partner or ready to be sent to CC.
- Shipping in Progress: (Dropship) Courier has been picked up the order or (Consol) CC has received the order and is on the way to the customer.
- Delivered to Customer: (Home Delivery Orders) Courier has delivered the order to the customer or (Traveller Orders) Customers have picked up the order at the Collection Centres in the transit.
- Cancelled/ Returned: Orders that have been cancelled.