Buy 2, Get the Cheaper Item Free

Home » Learning Resources - Intermediate » Module 6: Promotions » Buy 2, Get the Cheaper Item Free

Overview

This tutorial explains how to create a promotion that allows shoppers to purchase any 2 of the qualifying products and getting the lower priced product free.

Pre-requisites

Before configuring the promotion, ensure the supporting assets and product setup are in place.
1. Finalise the promotion details.
Prepare the customer-facing elements in advance so you can complete the setup in one session.
– Promotion Name (EN) e.g., Buy 2, Get the Lower-Priced Item Free
– Promotion Name (ZH) e.g., 买任意 2 件,价格较低的商品免费
– Promotion Description (EN) e.g., Buy any 2 qualifying products (Product A, B, or C) and get the lower-priced item for free. Promotion ends DD Month YYYY.
– Promotion Description (ZH) e.g., 购买任意 2 件指定商品(Product A、B 或 C),即可获赠价格较低的商品。活动截止至 YYYY 年 MM 月 DD 日。
– Promotion Banner (840px by 560px) – increase visibility on the category page & PDP.


How the promotion will appear on the promotion carousel on the Category page.


How the promotion will appear on the PDP (Product Display Page).


How the promotion will appear at the Shopping Cart.


How the promotion will appear at the Shopping Cart.

Steps to create the promotions in SAP BackOffice


1. Click on Marketing in the left-hand side menu.
2. Select Promotion Templates
3. Click on the binoculars icon
4. Click on Search

5. Select the Bundle_B1F1_Template


6. Click +
7. Create a unique code for the promotion.
8. Click OK

9. Input the promotion schedule.
10. Include the Description.
11. Select your Shop.
12. Append a Media banner.
13. Input the promotion Name.

14. Click Save.
15. Click on the Conditions & Actions Tab.

16. Input a code in Container ID. E.g., ProductA
17. Click on Qualifying offers to expand the section.
18. Under Offers, input the mp# of the selected product(s) for the promotion.
📝 Note: For WeChat Mini Program applicable merchants only.
If the promotion applies to only one platform (WeChat Mini Program or iShopChangi website), please add the Qualifying By Channel condition (from the Available Conditions section on the right). Under Qualifying By Channel, click Channel Type ➡️ select the applicable channel.
If it applies to both platforms, please ignore this note.

19. Click on Percentage discount on products to expand the section.
20. Under Qualifying product containers, input the Container ID and the value 1.
21. Under Target product containers, input the Container ID and the value 1.
22. Click Save.
23. Click on the paper aeroplane icon to publish. Ensure that the status changes from Unpublished to Published.

Common FAQs/Errors

1. Unable to publish the promotion?
If you are unable to publish, please review mandatory fields for missing or invalid values.

2. Promotion Banner not appearing on storefront?
If the promotion is working but the banner is not appearing on the Category Banner Carousel or PDP, please inform your Account Manager and the iSC team will review the banner and approve it. Please also ensure that the banner meets the requirements.

Related Topics