- Products ➡️ My Products
- If the Product Status is Changes Required, click on View Remarks to see the rejection reason. Otherwise, proceed to #3.
Click on the Product Name ➡️ Click on the pen icon to edit. You will also see the Remarks while editing the product.
Once done, the status will change to Pending Approval.
- If the Product Status is Approved, please check the Is Free Gift? field (found under Generic Attributes tab). This field should be empty/ blank or set to No. Please make the necessary changes. Otherwise, proceed to #4.
- If the Product Status is Approved, please check the Availability End Date field (found under the Price & Stock tab). This field should be empty/ blank or set to No. Please make the necessary changes.
- If you have checked the fields above and yet the product is still not appearing on storefront, please contact us via the Merchant Service Desk.