Seller University
SellerUniversity

Module 5: Order Fulfilment


Order Fulfillment Journey
A visual guide to processing, fulfillment and key status updates for your orders

Order Processing

Dispatch

Others

  • Process Orders on TREX
  • Process Detrack Orders
  • Dispatch Guidelines for Airside Merchants
  • Dispatch Guidelines for Landside/Jewel Merchants
  • Dispatch Guidelines for Off-Airport Merchants
  • Order Cancellations
  • Dropship CAG3PL Mode – Ninja Van Portal Features
  • CAG Consolidated Mode – Collect Returns
  • Understand Order Prefixes and Suffixes
  • Export Orders
  • CAG Consolidated Mode – Packing Instructions
  • Packing Tips

👋🏼 Questions, concerns or experiencing issues?

Contact us through the Merchant Service Desk via the Okta SSO page!

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