tutorial 2 min
Margins and Invoice Process
This guide covers how your invoice works, how Margin is calculated, and how to pay it. Not applicable to in-airport merchants. For clarification, contact the Merchant Service Desk via Okta SSO.
Accessing the Invoice
- An invoice is issued on the 15th of each calendar month covering:
- The Margin for the previous calendar month; and
- The applicable GST on that Margin
- Log in to EPIC with your credentials. Invoices stay available for up to 6 months — download and keep your own copies regularly.
Trouble with your password or Administrator access? Contact support@cubeforall.com
How are margins computed
- The Margin is computed based on the percentage of the Retailer’s total sales on the Portal in respect of products sold in accordance with the Retailer Agreement:
- Margin = Aggregate of Commission Rate (%) x Sales, where Sales = (Gross Amount(a) – Tenant Discount Amount(b) – GST(c))*
*The following amounts can be viewed from the Sales Transaction Report:
| Field | Column | |
|---|---|---|
| (a) | GrossAmount | Q |
| (b) | TenantDiscountAmount | W |
| (c) | GST | AM |
How to pay for the margins
- Margin is deducted via Interbank Giro from your designated finance bank account on the 22nd of the invoice month (next business day if the 22nd falls on a weekend).
- If Interbank Giro fails, pay by bank transfer using the details on your invoice, by the due date. Unpaid amounts past due are charged interest at CAG's stipulated rate.