tutorial 2 min
Shop Information
This guide explains how to complete each section of your Shop Information — Business Information, Finance & Payments, and Logistics & Operations.
Accessing Shop Information
- Onboarding merchants will see the pending tasks on the TREX Homepage.

- Alternatively, go to My Account → Shop Information. You will see the following tabs: Business Information, Finance & Payments, Logistics & Operations.

Business Information
- Store Name: Enter the store's display name.
- Store Logo: Upload the store logo.
- Order Mailing List: Enter the email addresses that should receive order-related notifications.
- Product Mailing List: Enter the email addresses that should receive product-related notifications.
- Click Submit. Status changes to Pending Approval.
Finance & Payments
- Bank Account Name: Ensure the Bank Account Name is the same as the Company Name.
- Bank Account Number: Enter the account number for the bank account above.
- Name of the Bank: Select the bank from the dropdown.
- Finance Email Address: Enter the email address for finance-related correspondence e.g., payout notifications, invoices etc.,
- Click Save.
The Finance & Payments section will be reviewed once all documents are submitted and processed.
Logistics & Operations
Merchants on the dropship CAG3PL mode and the CAG Pickup Service (Off-Airport merchants selling to TR), are required to fill up the following fields.
- Warehouse/Pickup Address Line 1: Enter the address where couriers should collect orders from.
- Postal Code: Enter the postal code for the address above.
- Pickup Address Email: Enter the email addresses that should receive pickup-related notifications.
- Pickup Address Phone: Enter a contact number for operations-related queries.
- Ops Mailing List: Enter the email addresses that should receive operations-related notifications.
- Click Save.
